After you book
How and when we communicate
What happens next
Once you have signed your event contract and made the first payment to secure your date, most of your work is done until about six weeks before your event. We’ll reach out around then with two additional touch points: your Final Details Questionnaire and your Final Design Call (more details about them below).
We spend most of our time in the workshop creating beautiful floral designs. That means we are using our hands constantly, and Instagram messages, comments, and non-scheduled phone calls get lost. The best way to get in contact with us is by email – it allows us to thoughtfully respond to you once we are out of the workshop. It also keeps all communication in one place so we don’t miss any conversations. Please have patience with us during high season as it may take a couple of days to address your concern.
Changing your design
It’s possible to adjust your design after booking. Changing things like color rarely results in a price difference, but changing the types of flowers or the scale of your event will. Your vision will likely continue to evolve before your event date, and that’s okay. Please save all of your inspiration photos in one place until our Final Design Call and we’ll make adjustments then. We are unable to give you quotes on design adjustments before then, but you can use your original proposal (and the suggested items at the bottom) as a guide to determine your additional investment, if any.
Working with your planner
If you have a planner, great! If you don’t, we highly suggest that you consider hiring one so you’re not stressed during your event. Please introduce us to your planner by email so we can work with them on your timeline and other behind-the-scenes logistics. We’ll also share your invoice with them, send them the Final Details Questionnaire, and invite them to the Final Design Call (if desired).
Your Final Details Questionnaire
We’ll send you a questionnaire about six weeks before your event to get some final details. Take some time to carefully review the questionnaire before you submit it and ask us any questions you have. We use this info to make adjustments to your proposal and to help us make sure your day goes smoothly. If you have any additional inspiration photos please send them to us with your completed questionnaire.
Your Final Design Call
Once you’ve submitted your Final Details Questionnaire we’ll reach out to schedule your Final Design Call about a month before your event.
We’ll go over your proposal line by line to make adjustments to the design, style, or count. If you have any new wedding inspiration we’ll talk about options during this call. This is our final opportunity to make changes. After the call we’ll send over the revised proposal, you’ll make the final payment on the invoice, and we’ll immediately order your flowers. After that we are locked in.
On your event day
Hopefully you’ll be stress free and enjoying your event day! But if there are any changes to the timeline or layout due to weather, please ask your planner to text us. Please note that we are unable to relocate installations if we are already creating them onsite, so it’s best to make your weather determinations the morning of your event.
*Please note that in-person consultations (includes floral sample) start at $500 and must be scheduled